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“We had just moved my mother-in-law here and couldn’t be more pleased with all the assistance and care we received in moving her in. She is constantly stating how helpful and friendly everyone is - even though she still misses her home - we know she will feel this is home in no time. Thank you, Nidhal, for all of your help!!”
“I can not praise Nidhal and every member of his staff enough for the care they have given my brother Rick Spencer. My brother was one of the first residents of Quality Care and was there for over three years, My family and I visited Rick often and not once did my brother have a complaint. Nor did we see or hear any residents complaining. They took wonderful care of Rick, embraced him as family, and responded quickly to his needs.Thank you very much Nidhal and Staff. ”
“My aunt and grandma were both there for 2 years and were well taken care of. This is a wonderful community, they really do care about the residents and are very on top of their needs. The staff was always kind and spent a lot of time talking to my grandma, she has a broken back and was very rarely out of her bed. The staff and management always took the time out of their day to make her feel so special and connect with her. The facility is very safe, clean and accommodating to residents. I never had to worry when my loved ones lived there. My grandma and aunt also enjoyed the many amenities like the beauty shop and the library.My aunt also did very well there. My grandma can do well in almost any setting, but my aunt is the wild card. She is a stroke survivor and is very particular about her food, her belongings, her tv shows, toileting , and her cleaning. The management was very accommodating with her even when she was extremely distraught and emotional at times. They had a way through humor and distraction to get her out of a downward spiral. I will tell you this is not easy from experience and many times I had to walk out of the room trying to calm her down, but they always jumped in and were able to be her support system.I will say over the two years they were there, at times there have been times where the staff was turning over, but even then, the owners were all hands on deck caring for the residents. I would also add that the comment made by Lonie is regarding my grandmother. She did break both hips while at Quality Care, HOWEVER, this was due to her never asking for help going to the bathroom. She is full of pride, stubbornness and does not like to ask for help - even when she should. Unfortunately, it took her two hip fractures to finally let it sink in!We miss the Quality Care family and I think your loved ones would enjoy living there as much as my family did.”
“This is a wonderful community with a staff that truly cares about the well being of its residents. I have worked in the long-term care industry for many years and visited hundreds of homes. I can tell you, with certainty, that I would not hesitate to have a loved one live at Quality Care of Howell. Ownership is outstanding; they truly care about their residents and do everything in their power to provide a safe, caring, and home-like experience. Let me reiterate that these people are truly committed to their mission!”
“Quality Care - Thank you so much for the thoughts, prayers and kind words. You have taken such good care of our mother, we appreciate all that you do.”
“Our family appreciates all the care and comfort you offered to Don. You were always there when needed.”
“To all of the Quality Care staff, on behalf of my mom Betty H. and my sisters, we’d like to thank you for the exceptional care she received while she was there!! You treated her like family and that is something we will never forget and will be forever grateful for! We wish you all the best! Thanks to all of you.”
“Dear Nidhal and the wonderful staff, thank you so much for all the wonderful care Mom received during her years there. She was quite feisty and you all took it in stride. You all had made her last years on earth more meaningful. The flower arrangement was beautiful! I wish you all the best in your growing facility. Thank you again.”
“Dear Nidhal and Cindy, I want to express my thanks and gratitude for the kind care you gave my brother, Earl B. Your concern for him was certainly appreciated by me and my family. I would recommend Quality Care of Howell to anyone wanting information on where to have a loved one cared for with love and kindness. Please express my thanks to Kelley and Beth, also the rest of the staff.”
“I am very happy with the care my grandpa receives here. The staff are so kind and caring, and go above and beyond to make sure all of our questions or concerns are taken care of immediately. It’s a very warm and welcoming place and I’m very thankful to them for taking such good care of him.”
“To staff, it’s wonderful knowing people as kind and considerate as you are. Thank you for all you’ve done.”
“Thank you so much for all the loving care and patience you have shown Mom. We greatly appreciate all of you. God Blessings.”
“Dear Nidhal, thank you so much for your help in locating Mom’s oxygen condenser earlier this month. We were very worried and you jumped right on the situation and we appreciated that very much. Always with much appreciation.”
“Quality Care of Howell Staff, thank you so much for going above and beyond and helping my dad surprise me for my birthday! I was completely surprised and beyond touched by your kindness!! Thank you, also, for taking such good care of my dad! He loves you all!”
“Julie, thank you so much for your assistance with our mother. She moved in Quality Care of Howell this past Saturday. Staff are awesome. Met Dr. Taweel today, Nidhal and Cindy have been very helpful in making Dorothy feel welcome while setting standards for her care. All in all, we as her family, are grateful for your direction to the safe environment at Quality Care of Howell.”
“Absolutely the best place you could imagine. They are family to us.”